What is Magsafe?
All wireless chargers have a Qi charging coil, MagSafe wireless chargers also have a ring of magnets surrounding the Qi coil. This allows any MagSafe compatible device to easily dock onto the charger, enabling easy docking from device to charger and guarantees a perfect alignment every time. Apple introduced MagSafe on the iPhone 12 and has been included on all their iPhones ever since. Please note some Qi MagSafe chargers are only compatible with Magsafe devices (where the phone needs to be suspended by the magnet) please ensure you are also using a Magsafe case, so that the magnets are not being blocked. Apple have also introduced an AirPod MagSafe charging case.
Why is my device not charging?
1. Realign device onto charging zone, once aligned press the reset button on the battery, charging will start after 2 seconds
2. Make sure no metal is between device and charging zone
3. Remove device case
4. Please ensure it is a compatible device/case
My Battery seems to be charging slowly
Ensure your USB adaptor is QC3
Compatible with all Qi enabled devices such as
Apple iPhone: 8 Series, X, XR, XS, 11, SE, 12 Series, 13 Series
Samsung: Galaxy Series S21, S21, S10. S9. S8. S8. S7. S6. Note 4, 8, 9, 10, 20, Leadership 8, Galaxy Z Fold 2, Galaxy Z Flip,
Amazon: Fire HD 8 Plus,
Google: Pixel 4, Pixel 3
Huawei: Mate 30 Pro, Mate pad Pro, P30 Pro, Porsche Design Mate 20 RS, Mate 20 X, 20 Pro, P20 Pro.
LG: G8X, G8, V35, G7, V30S, V30, G6+, G6.