FAQ's
What is Magsafe?
All MagSafe wireless chargers have a Qi wireless charging coil surrounded by a ring of magnets, this makes Apple MagSafe devices both Qi compatible & MagSafe compatible. MagSafe Devices have a Qi coil surrounded by a ring of metal, this allows easy docking from device to charger and guarantees a perfect alignment every time. Apple introduced MagSafe on the iPhone 12 and has been included on all their iPhones ever since. Please note if using a case on your phone it will need to be a Magsafe case so that the magnets are not being blocked. Apple have also introduced an AirPod MagSafe charging case.
What's in the box?
Fully assembled unit including iWatch charger and USB-C - USB-A cable.
Does it come with a plug?
No, we recommend using a QC3 20W PD USB plug - Sold Separately
Why is my Qi device not charging?
1. Realign device onto charging zone, remove and replace
2. Make sure no metal is between device and charging zone
3. Ensure case is compatible with MagSafe
4. Ensure it is a compatible device
My Qi Device seems to be charging slowly
Ensure your USB adaptor is QC3 PD 20 watt+
Compatible With
Apple iPhone: 14 Plus, 14 Pro Max, 13 series, 12 series, SE, 11 series, XS Max, XS, XR, X, 8 series
iWatch series 2,3,4,5,6,7,8
AirPods with wireless charging case
And all Qi enabled devices Such as Samsung, Google, Huawei etc