Why is my Qi device not charging?
1. Realign device onto charging station, remove and replace
2. Make sure no magnet/metal is between device and charging pad
3. Remove device case
4. Please ensure it is a compatible device
My Qi Device seems to be charging slowly
We recommend a QC3 20w USB wall plug is used to achieve the fastest charge & take advantage of the 20 Watts of power sold separately
Why is my iWatch®, AirPods® not charging?
1. Make sure the USB is connected correctly inside the unit
Compatible with all Qi enabled devices such as
Apple iPhone: 13, 13 Mini, 13 Pro, 13 Pro Max, 12, 12 Pro, 12 Mini, 12 Pro Max, SE, 11, 11 Pro, 11 Pro Max, XS Max, XS, XR, X, 8, 8 Plus.
AirPods Gen 1, 2 & Pro
iWatch Series 2, 3, 4, 5, & 6 (using your existing charger)
Samsung: Galaxy S21 Series, S20 Series, S10 Series, S9 Series, S8 Series, S7 Series. Note 4,8,9,10,20. Galaxy Z Fold, Flip. Leadership 8.
Galaxy Buds & Galaxy Buds+
Amazon: Fire HD 8 Plus
Google: Pixel buds, Pixel 4, Pixel 3
Bose: Quiet Comfort Earbuds
B&O: Beoplay E8 Sport, E8 3rd Gen
Logitech: Zone Wireless, Zone Wireless Plus
Marshall: The Major IV
Huawei: Mate 30 Pro, Mate pad Pro, P30 Pro, Porsche Design Mate 20 RS, Mate 20 X, 20 Pro, P20 Pro.
LG: G8X, G8, V35, G7, V30S, V30, G6+, G6.